Crucial Conversations

Tough and healthy interactions require courage through dialogue – talk about anything, even the toughest subjects, with respect and common purpose.

 

  • Exploring what safety looks like in daily interactions and how to spot when it’s in short supply

  • Mutual purpose and mutual respect – how to make magic happen

  • The either / or dilemma and why we don’t have to fall for it

  • The stories we tell ourselves and why they trip us up

  • Contrasting, our most flexible friend

 

This course is all about the strategies required to have the toughest conversations when the stakes are high and opinions differ.  Such a useful set of tools for work, home and everywhere.  I love delivering this as it is a tough but incredibly rewarding course.  Life is never the same again, it’s so, so much better.

Tough conversations better communication
crucial conversations in the workplace